+(424) 254-9407

msommer@thekadencegroup.com

Privacy Policy

Privacy Policy

    LAST UPDATED:

January 01, 2024

  Privacy Policy   Introduction

This document, referred to as the "Privacy Policy" or simply the "Policy," outlines Kadence Group LLC (dba Bird Dog)'s policies and procedures concerning the collection, usage, and disclosure of
your information. It also details the security measures we have implemented to safeguard the information you store using Kadence Group LLC's services, which include the services accessible through this website and any other software or services offered in conjunction with these services (collectively, the "Services"). By utilizing these Services, you acknowledge and consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

  Information Collected by Kadence Group LLC  

Personal Information

When you express interest in obtaining additional information about our Services or register to use them, Kadence Group LLC may require you to provide personal contact information, including your name, company name, address, phone number, and email address (referred to as "Personal Contact Information"). For purchasing our Services, we also require financial and billing information such as billing name and address, credit card number, and the number of employees within your organization using the Services ("Billing Information").

  Data, Diagnostic & Login Information

By using our Services, you can create, upload, store, and share information, including company descriptions, email IDs, logos, photos, custom emails, and user email IDs (collectively, "Data"). This
information is stored and maintained on our website. In case of technical errors while using the Services, we may request permission to obtain a crash report along with specific logging information documenting the error ("Diagnostic Information"). This may include details about your operating system version, hardware, browser version, and, if provided, your email address. Additionally, certain login information is maintained in a locally stored cookie on your computer to streamline the login process


("Login Information").

  Analytics Information

As you navigate our website and use our Services, we maycollect information using common information-gathering tools such as cookie and web beacons, collectively referred to as "Website Navigational
Information." This includes standard data from your web browser, such as browser type and language, your IP address, and your interactions with our website. This information is used for analytical purposes.

  Geo-Location Information

Kadence Group LLC does not collect real-time geo-location information during your use of the Services. However, we may request your permission to collect such information in the future.

  Use of Collected Information

Kadence Group LLC utilizes the information it collects in the following ways:

Personal Contact Information:

Primarily used for administering our Services, providing updates, and delivering product announcements. Some information may also be used for marketing purposes, as explained in our Privacy and Conditions. Billing Information: We do not store Billing Information on our servers; instead, we use Stripe (www.stripe.com) for storing and processing payment transactions. Details regarding Stripe's privacy policy can be found on their website. Data, Diagnostic Information, and Login Information: Solely used for administering and enhancing our Services. Analytics Information: Utilized in conjunction with analytics services like Google Analytics to monitor and analyze the use of our Services, improve functionality, and verify user authorization.

  Sharing and Disclosure of Private Information

Third-Party Applications and Your Use: You have the discretion to link your Data to third-party sites like Facebook, Twitter, and LinkedIn. Kadence Group LLC is not responsible for how these third-party sites use your linked Data. Marketing and Publicity: As per our Privacy and Conditions, you agree to allow us to identify you as a customer and use your name and/or logo in our website and marketing materials. Sale of Personal Information: Kadence Group LLC does not sell, rent, or trade your private information to third parties. Service Providers and Business Partners: Trusted third-party companies and individuals may assist us in providing, analyzing, and improving the Services. They are obligated to protect your information and use it strictly for specified purposes. Non-Private or Non-Personal Information: We may disclose aggregated or non-personal information, such as usage statistics of our Services, at our discretion.

  Sharing & Disclosure of Private Information   Third-Party Applications and User Engagement

Kadence Group LLC enables users to link their Data tothird-party sites like Facebook, Twitter, and LinkedIn. This linking is purely at the user's discretion. Consequently, Kadence Group LLC is not responsible or liable for any linking of user Data to these third-party sites, nor for the
subsequent use of these links by the third parties.

  Marketing and Publicity

In accordance with our Privacy and Conditions, you consent to allow Kadence Group LLC to identify you as a client and to use your name and/or logo on Kadence Group LLC's website and marketing materials.

 

Sale of Personal Information

Kadence Group LLC does not sell, rent, or trade your private information to any third parties.

  Service Providers and Business Partners

Kadence Group LLC employs trusted third-party companies and individuals for service provision, analysis, and improvement (including data storage, maintenance, database management, web analytics, payment processing, and feature enhancement). These third parties may access your information
solely for performing these tasks on behalf of Kadence Group LLC, and are bound by privacy obligations similar to those in this Privacy Policy.

  Non-Private or Non-Personal Information

We may disclose aggregated or non-personal information, such as service usage statistics, at our discretion.

  Use And Disclosure of Information

Kadence Group LLC will not disclose personally identifiable information except as stated in this Privacy Policy. This applies to customer information and any data provided about customers' clients. Our use of
non-personal information, which does not permit direct association with any specific individual, is unrestricted.

  Internal Uses of Personally Identifiable Information

We process your personally identifiable information on servers in the United States. Due to the nature of Internet routing, your data may transit through other countries. We use your information to:

 

Develop and deliver our services Process transactions Provide customer service and manage accounts Improve our products, services, and marketing

 

Access to personally identifiable information is limited to those needing it for these purposes.

Kadence Group LLC will not sell or rent your personally identifiable information. We will only share it with third parties in limited, specified circumstances.

 

We share information with service providers for operations such as payment processing, fraud investigation, and analytics. These parties are obligated to protect your information and are barred from using it for other purposes. They cannot share your information with third parties.

We disclose information for legal processes like subpoenas or court orders, and for fraud investigations or user safety concerns.

 

In cases of a co-branded service, Kadence Group LLC will share certain user information with the co-branded partner. Opt-out by signing up directly through Kadence Group LLC.

We disclose information to legal representatives as necessary.

 

Our marketing partners receive information solely for product, service, and advertising enhancement, not for their marketing uses.

 

In the event of a business transition (like a merger), the successor entity will have access to user information but will remain bound by this Privacy Policy.

 

Your personally identifiable information may be used to locate other information about you or to effect content removal from the internet, with your express permission.

  Retention of Personally Identifiable Information

Your information will be retained as long as your account is active or as needed to provide services. You can request account deletion, which will remove your Data from our servers, though there may be a delay in removal.

Changes To Privacy Policy

Material changes to the Privacy Policy will be communicated via email and posted on the website. Users are responsible for keeping their email addresses current and reviewing the Privacy Policy regularly. Policy modifications are effective upon posting.

In case of a business transition, users will be notified, and any different use of their information will be subject to user choice.

Rights under GDPR and CCPA

EU, UK, and EEA residents have rights under the GDPR
regarding their Personal Data. Personal Data will be processed lawfully and
transparently, retained only as necessary, and collected only for specific
purposes. Data subjects can request access, correction, or deletion of their Personal Data.

 

California residents have rights under the CCPA, effective
January 1, 2020, to access and control their personal information

 Community and Public Forums

Information shared in public community services like blogs
or forums may be accessed and used by others. Posts may remain even after
account cancellation.

 Questions and Contact

For questions about this Privacy Policy, contact privacy@kadencegroup.com or via mail at the provided address.

 


Kadence Group LLC


Attn: Privacy Officer


5900 Balcones Drive, STE 100

Austin TX 78731

USA

 

(424) 254-9407

msommer@thekadencegroup.com

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